dmcs.ecom@gmail.com
DMCS

Shipping Policy

Last updated: Dec 28, 2025

1. Shipping Methods

We offer various shipping options to meet your needs. Available shipping methods and estimated delivery times will be displayed at checkout based on your location.

2. Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays). During peak seasons or sales, processing may take up to 3-5 business days.

3. Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. Free shipping may be available for orders over a certain amount, as indicated during checkout.

4. Delivery Times

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • Overnight Shipping: 1 business day (available for select locations)

Delivery times are estimates and may vary based on your location, weather conditions, and carrier delays.

5. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.

6. Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address, contact us immediately at dmcs.ecom@gmail.com.

7. International Shipping

We ship to select international destinations. International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the recipient. Delivery times for international orders may vary significantly.

8. Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange reshipment. You will be responsible for any additional shipping charges.

9. Lost or Stolen Packages

If your package is lost or stolen after delivery confirmation, please contact us immediately. We will work with the carrier to investigate and resolve the issue.

10. Contact

For questions about shipping, please contact us at dmcs.ecom@gmail.com or through the contact information provided in the footer.